Terms of Service

TERMS OF SERVICE SAT®/ACT®/PSAT/NMSQT® Math Prep Programs and Related Services These Terms of Service apply to SAT®/ACT®/PSAT/NMSQT® Math Prep programs and related services provided by Beth Oliver Test Prep (“Beth Oliver Test Prep,” “we,” “us,” or “our”). By purchasing a monthly subscription, semester enrollment, or related service, the purchaser agrees to these terms for themselves and, when applicable, for the participating student. 1. Program Description Beth Oliver Test Prep provides live, virtual SAT®/ACT®/PSAT/NMSQT® math instruction. Students with an active monthly subscription or semester enrollment may attend as many scheduled live instruction sessions as they would like during the applicable paid access period. Current instruction hours are listed on the enrollment or program page. Schedules may occasionally change because of holidays, emergencies, instructor availability, or other reasonable circumstances. We will provide notice of material schedule changes when reasonably possible. A purchase provides access to instruction during the applicable paid access period. It does not guarantee attendance at every session, access to recordings, a particular test score, or admission to any school or program. 2. One Student per Enrollment Each monthly subscription or semester purchase is valid for one named student only. A separate purchase is required for each additional student. The purchaser is responsible for providing the student’s correct name and email address. Beth Oliver Test Prep is not responsible for delayed access caused by incorrect information submitted during enrollment. 3. Monthly Subscription and Automatic Renewal The monthly program is an automatically renewing subscription. The payment method provided at checkout will be charged when the subscription begins and on the applicable monthly billing date thereafter until the subscription is canceled. The regular monthly price is displayed at checkout. By completing the purchase, the purchaser authorizes recurring monthly charges at the price shown at checkout, including any valid promotional discount. A monthly subscription remains active through the end of the billing period for which payment has been successfully received. 4. Semester Purchase and Access Period Semester enrollment is a one-time purchase, is not a subscription, and does not automatically renew. The single payment shown at checkout provides the named student access to the purchased program only through the semester end date stated at checkout. Access ends automatically on that stated date. Continued access after the end date requires a new purchase at the price and under the terms then offered. Beth Oliver Test Prep will not charge the payment method for another semester unless the purchaser separately authorizes a new purchase. 5. Cancellation A monthly subscription may be canceled at any time before the next monthly renewal charge. No 30-day notice or other advance-notice period is required. Semester purchases do not renew and therefore do not need to be canceled. Cancellation stops future monthly renewals but does not ordinarily generate a refund for a payment already processed. Unless access is ended because of an approved refund or another provision of these terms, the student may continue attending through the end of the paid monthly billing period or the semester end date stated at checkout. Cancellation may be requested through the Stripe customer portal, if available, or by emailing beth@betholivertestprep.com. The request should include the purchaser’s name, the student’s name, and the email address associated with the subscription. Cancellation becomes effective when the request is received. To avoid another charge, the request must be received before Stripe processes the next renewal payment. Customers should retain their cancellation confirmation. 6. Refund Policy Monthly subscription and semester-purchase payments are generally nonrefundable once processed, including when a student does not attend available sessions or chooses to stop participating before the paid access period ends. An approved full or partial refund may end access to the corresponding refunded program. Refunds or billing corrections may be issued when required by law or when Beth Oliver Test Prep determines that a duplicate charge, billing error, or service-related circumstance warrants one. If Beth Oliver Test Prep cancels a substantial portion of the paid program and does not provide a reasonable substitute, an appropriate credit or prorated refund may be offered. 7. Promotional Pricing Eligible customers who enroll in the monthly SAT®/ACT®/PSAT/NMSQT® Math Prep subscription by August 31, 2026, at 11:59 p.m. Eastern Time may receive the promotional rate of 20% off the regular purchase price. The promotional rate applies to future monthly charges only while the original qualifying subscription remains continuously active and in good standing. If the subscription is canceled, expires, or is terminated because of unresolved payment failure, the promotional rate is forfeited. A customer who later re-enrolls will pay the price and qualify only for promotions available at that time. Promotional pricing may not be transferred to another customer or combined with another discount unless expressly authorized by Beth Oliver Test Prep. 8. Payment Failures The purchaser is responsible for maintaining a valid payment method. If a recurring payment fails, access may be suspended or terminated until payment is successfully completed. Beth Oliver Test Prep or its payment processor may attempt to collect a failed payment again and may send notices requesting updated billing information. 9. Zoom Registration and Access Each enrolled student receives an individual Zoom registration or join link at the student email address supplied during enrollment. The link: • Is assigned to one student; • May be used by that student on different compatible devices; • May not be shared, transferred, posted, sold, or used by another person; and • May not be used for multiple simultaneous participants or devices. Beth Oliver Test Prep may suspend or revoke access if a link is shared or used by an unauthorized person. Such suspension or revocation does not automatically entitle the purchaser to a refund. Students are responsible for having a suitable device, reliable internet access, and current Zoom software. Beth Oliver Test Prep is not responsible for problems caused by a participant’s device, internet connection, software, or incorrect email address. 10. Student Conduct and Course Materials Students are expected to behave respectfully and avoid disrupting instruction. Beth Oliver Test Prep may remove a participant whose conduct is unsafe, abusive, substantially disruptive, or infringes on the rights of others. Course materials, teaching methods, recordings, worksheets, and other content supplied by Beth Oliver Test Prep are for the enrolled student’s personal educational use. They may not be copied, recorded, published, sold, or distributed without written permission. Participants may not record, photograph, screen-capture, transcribe, or distribute a session or its content without prior written permission from Beth Oliver Test Prep. 11. Students Under 18 When the student is under 18, the purchaser confirms that they are the student’s parent or legal guardian, or that they have the authority and permission necessary to enroll the student. The parent or guardian is responsible for reviewing these terms with the student and for the student’s compliance with the Zoom-access, conduct, and course-material requirements. 12. Student and Purchaser Information Beth Oliver Test Prep collects purchaser contact and billing information and student information reasonably needed to enroll the student, deliver tutoring, provide individualized Zoom access, communicate about the program, process payments and refunds, protect the service, and meet legal or recordkeeping obligations. Student information may include the student’s name, email address, course or grade information, and information voluntarily provided in communications or tutoring work. A parent or legal guardian must provide information for a minor and authorize its use for these purposes. Information may be shared with service providers such as Stripe, Zoom, Calendly, and the email delivery provider only as reasonably needed to operate the service or as required by law. Those providers process information under their own privacy terms. Questions or requests concerning access, correction, or deletion may be sent to beth@betholivertestprep.com and remain subject to legal, safety, and recordkeeping requirements. 13. Communications The purchaser agrees to receive transactional communications concerning payments, applicable monthly renewals, cancellations, schedule changes, Zoom access, and program administration at the email address or telephone number provided. Consent to these necessary program communications is separate from consent to receive optional promotional marketing. 14. Changes to These Terms Beth Oliver Test Prep may update these terms prospectively. Material changes affecting an active subscription will be communicated when reasonably required. Changes will not retroactively alter a payment that has already been completed unless required by law or agreed to by the purchaser. 15. Contact Information Questions, cancellation requests, and billing concerns may be directed to: Beth Oliver Test Prep beth@betholivertestprep.com 16. Trademarks and No Affiliation SAT® is a trademark registered by College Board, which is not affiliated with, and does not endorse, Beth Oliver Test Prep or these services. PSAT/NMSQT® is a registered trademark of College Board and National Merit Scholarship Corporation, which are not affiliated with, and do not endorse, Beth Oliver Test Prep or these services. ACT® is a registered trademark of ACT Education Corp., which is not affiliated with, and does not endorse, Beth Oliver Test Prep or these services.